The Vicon Valerus and VAX Basic Courses are FREE OF CHARGE and recommended for end-users and anyone else seeking further education and understanding of the Valerus and/or VAX platform.
The Vicon Valerus and VAX Certification Courses are recommended for installing dealers seeking an education in the Valerus and/or VAX platforms and formal Vicon certification.
Upon successful completion of the Certification Courses, BICSI will recognize each course for the following credits:
Registrants should choose one of the courses based on the descriptions above. Online training takes place within a learning portal. Once the portal is accessed, you may enter and exit at your convenience.
Important to Note:
You must register in our training portal before you can enroll in an online course.
For any questions or technical difficulties, please contact:
1-800-645-9116, ext. 427
Q: Do I have to register before I can enroll in a course?
A: Yes, before you can enroll in a course you must register in our learning portal.
Q: How do I register?
A: Use the easy, online registration form in the learning platform.
Q: How do I make a payment? Is the fee refundable if I cancel?
A: After you register online, and enroll in the course you will be able to submit payment through a secure payment tool. There is no fee to cancel the course.
Q: Can I get a refund if I change my mind and do not begin the Certification course?
A: We will be happy to refund your registration fee, in full, if you need to cancel up to 5 full business days after you submit payment as long as you have not started the course.
Q: How much does training cost?
A: There is no fee for the Basic training course, the cost is $295 for the Certification training course.
Q: What is the difference between the Basic and Certification courses?
A: The course framework and content are the same, however the Certification version includes exams at the end of each section and provides a Certificate of Completion upon completion of the course and successfully passing all exams.
Q: How do I contact support?
A: Please send an email to email@example.com
Q: Do I have to complete the course in one session?
A: No, you have 60 days from the time of registration to complete the course.
Q: How long will it take to complete the course?
A: 10-12 hours
Q: Do I receive a certificate at the end of the course?
A: Not for the Basic training course, it is a non-certificate course. All attendees who complete the Certification training course and pass all the exams at the end of each section will receive a certificate at the completion of the course.
Q: Can I get a duplicate copy of my certification course completion certificate?
A: Yes, please contact firstname.lastname@example.org to process your request.
Q: Are there supporting materials available for the courses?
A: Yes, there is a course manual available to all enrolled students.
Q: Does course completion provide rights to buy the product or technical support services?
A: Course certification does not automatically provide rights to buy the product or secure technical support services.
Q: What languages is the course offered in?
A: All courses are offered only in English.
Q: What browser should I be using?
A: Your learning platform should operate without any issues on Internet Explorer 11, Microsoft Edge, Mozilla Firefox, Google Chrome, and Safari.
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