Vicon resolves education security challenges
Christopher Lordi, Director of Administrative Services at Delaware Valley School District in rural, northeast Pennsylvania, knew it was time to upgrade his district’s surveillance technology, so he turned to the integration expertise of Guyette Communications to get the job done.
The DVR system that covered Delaware Valley’s seven schools and nine buildings was state-of-the-art when it was installed a decade ago, but it was no longer meeting the district’s needs. Administrators complained that is was difficult to view and manage video from all of the cameras as a unified system. The analog video made it hard to identify faces and see other important details. And the outdoor PTZ cameras that panned back and forth were causing them to miss a lot of activity. “We had a lot of blind spots,” says Chris.
Guyette Communications, of Plymouth, PA, has worked with the district for over a decade supporting its technology needs, so Chris looked to them for guidance. Scott Surochak and Rick Scalzo, both of Guyette, recommended a new-to-market VMS, Vicon’s Valerus, that they felt would provide all the features and performance the district sought in a very cost-effective manner. They also recommended that the district abandon their analog cameras and standardize district-wide on higher performance, megapixel IP models.
The significant expense of replacing not just the VMS system, but hundreds of cameras district-wide, required buy-in from the school board. Rick and Scott, along with Vicon’s regional sales manager, Doug Stadler, provided an in-depth demonstration of the capabilities of Vicon’s new Valerus VMS, along with its line of IQeye Alliance cameras, to the school board. The new system would allow them to clearly identify the faces of visitors, read license plates within the school parking lots, eliminate current blind spots throughout the campuses, and easily search video to quickly find evidence of crime or vandalism. Convinced of the long-term value of the investment, the school board gave a green light to proceed.
To minimize bandwidth transmission between buildings, Guyette recommended that each school locally record video from its respective cameras. The five lower schools have each been equipped with a single Valerus server that both runs VMS application software and performs as an NVR. The middle school and high school, which share a building, have an application server plus four NVRs to support the higher number of cameras. Because the Valerus VMS software makes exclusive use of a thin-client, there was no need to install software on any workstations. Complete user and administrative functionality is available through a standard web browser interface.
Rick says that “Installation went very smoothly. The system works well and it’s easy to navigate and program. I’m used to systems where we have to do everything manually, but with Valerus, it does a lot of things for you. For example, you can copy programming to multiple cameras. Setting up one camera and then copying it to 50 others is a huge time saver.”
“The system is also really easy to update,” he says. “Two new Valerus versions were released during the months we were doing the installation, and we just had to download it once each time to an application server, and then it was automatically pushed out to all the other servers on the network.”
"Since we’ve installed the system, TSA violations through unsecured doors have gone to zero. Our use of video analytics for back flow prevention is really an incredible use of technology.”
- Mike Supkis, Police and Fire Chief
"Vicon gives us peace of mind that Teddy Roosevelt’s treasures will be protected and preserved for future generations.”
- Susan Sarna, Museum Curator and Director of Security
"The networkability of the Vicon system has put us in total control of what we want to do.”
- Steven Cox, Head of Security
"Dow Jones was impressed with the product and the quality, but the key for them was Vicon’s history of international support. No one else could match it.”
- Jim Tapp, Vice President of Sales and Marketing
"Among the 15 different IP camera models, our committee felt the IQeye was the best camera for the cost, but it also had the best image quality overall.”
- Frank Dale, Manager of Electronic Security
Each officer has been equipped with his or her own workstation from which they can monitor the cameras physically located at their assigned schools. Administrators at each building also have access to view local cameras. In addition, a centrally located, district-wide monitoring station has been set up to make it easy for officers and school officials to keep an eye on the district as a whole.
Rick Scalzo explains that while the VMS thin-client interface allows the officers to view video from anywhere, including on their phones or tablets, his team recommended the purchase of high-performance, manufacturer-certified PC workstations for each officer’s monitoring station. This was to ensure that these computers would have the necessary processing power to display large numbers of high-resolution camera feeds simultaneously. These workstations are hard wired to the network to provide the fastest and most reliable connectivity to the application server. Chris Lordi says that the district has also provided all officers with iPhone 6s, which they use regularly to monitor what’s happening at their buildings.
One of the capabilities that the district required of the new system is the ability to read license plates of vehicles entering or exiting school grounds. Officers are able to take control of the PTZ cameras in each parking lot and zoom in on the plates of any vehicles of interest. This can even be done via the iPhone interface. Chris explains that it has not been necessary to integrate Valerus with any special license plate recognition (LPR) software because his team of police officers has immediate access to databases where they can look up plates as needed. However, this integration is currently available for Valerus customers and can help automate the process for those who need it.
Chris describes an incident that occurred while the system was still being installed in the spring of 2017. “There was a theft from one of the administrative offices. The employee thought the office had been locked, but our surveillance video was able to show that it was not, and displayed the comings and goings of everyone who entered the office during the time in question. The video quality was so clear that the thief’s face could be identified. The footage was turned over to the local police who were able to apprehend the thief and recover the stolen property. With our old VMS system, the video wouldn’t have provided enough detail for us to identify the culprit.”
Chris says he’d love to say that Valerus’ “museum search” made it possible to find the incriminating video in minutes. However, because the system was just getting installed, not all features were operational yet and his police force had to manually look through hours of video. “The officers are really looking forward to being able to use the search function in the future, now that we’re all up and running. They love how you can draw a box over an area of the video where you know something has happened, and Valerus will do all the work for you,” he says.
In speaking about response to crimes and emergencies, Rick adds that because Valerus uses a thin client, the school district has the luxury of easily providing outside law enforcement with access to their system. If they ever needed help from local or state police, like in an active shooter situation, administrators can provide them with a link to the district’s network so that they can better coordinate a response. This would have been impossible with their old system.
Chris is extremely appreciative of the support Guyette Communications has provided throughout this project, including individually training each school principal as their building was completed. “I can’t stress how well Guyette has delivered for us. They’re flexible, reliable and compassionate, and they’ve been a true partner at every step of the way. I’d recommend Guyette to anybody.”
With school back in session, and the district’s police force busy implementing its many safety programs, Chris looks forward to another school year without any major security incidents. However, with a new Valerus system and high-resolution cameras in place, he knows he now has not only the right people but the right technology to handle any crisis.
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