Product warranty and returns


Vicon provides warranty for all its products. Check below to see the details of the warranty in your country-of-purchase.

US and APAC Product Warranty

Vicon offers a three year warranty on products purchased from Vicon in the US. Read more about the complete warranty details.

Europe, Middle East and Africa (EMEA) Product Warranty

Vicon offers a three year warranty on products purchased from Vicon in the EMEA. Read more about the complete warranty details.

Latin America Product Warranty

Vicon offers a three year warrant on product purchased from Vicon in Latin America. Read more about the complete
warranty details.

EMEA returns procedure

Vicon offers a 30-day return policy on products purchased in EMEA. Read more about the complete returns procedure.

Rest of World Product Warranty

Vicon offers a variety of warranty standards dependent by country. Please contact your local sales representative for more information.

Vicon Virtual Patent Marking

Find Vicon products that are protected by patents in the U.S. and elsewhere.