Company Profile


Our Mission

Our Mission


With a renewed dedication to support and service and an exceptional new generation of video management software and commercial security cameras, Vicon is working toward a single mission – to serve as a valued security technology partner to you, our customers, by making your jobs simpler and less stressful in every way we can.

This means providing solutions that have been engineered not just for performance and features, but for simplicity in deployment, operation and maintenance.  Our teams behind Valerus VMS and VAX Access Control software have gone to great lengths to ensure that these systems’ capabilities and usability go hand-in-hand.


Complete Security Solutions Simplified

Complete Security Solutions Simplified


Since 1967, Vicon has been a leading manufacturer of mission-critical security surveillance systems. Today we are focused on providing solutions that have been engineered not just for performance and features, but for simplicity in deployment, operation and maintenance. Our goal is to serve as a valued security technology partner to our customers by reducing security solution complexity, ensuring a superior experience.

Vicon’s expertise is the result of more than 50 years of customer experience, and is delivered through a variety of industry experts who can precisely determine an organization’s security needs. Vicon’s commitment to customer success extends to dedicated development, strategy, support, and sales teams that work together to optimize results.

Vicon’s end-to-end security surveillance solutions deliver simple usability that’s as impressive as their powerful capabilities, delivering high-performance, easy-to-deploy solutions. Vicon’s portfolio includes the full range of security solutions including Valerus, a new open platform browser-based VMS, VAX, a cutting edge access control solution, a broad range of IP network security cameras for any environment, and plug-and-play network video recorders for analog and IP systems.

Vicon makes it simple to manage even the most complicated security challenges. We focus on industry-specific business models and examine common pain points to develop comprehensive, industry-specific security solutions. We help hundreds of organizations from diverse industries, including corrections, education, government, commercial, healthcare, transportation and utilities, across the world, to monitor their premises and enhance safety. We help keep buildings, people and records safe.

Vicon’s complete and integrated product strategy means having innovative products at every layer of the security solutions stack—and within each layer—engineering them to work together seamlessly. With Vicon’s high-performance security products that stand alone or work together, you can get the best fit for an organization by choosing fully integrated solutions with robust capabilities. Our solutions are each powerful in their own right, but together they’ll bring your security system to the next level.


Simplicity of Video Management Solutions

Simplicity of Video Management Solutions


Valerus VMS, our new open-platform video management solution, delivers enterprise scale performance, and yet a typical system can be configured in just five minutes. Automated discovery and programming tools make quick work of basic setup. A single global activation key provides licensing for the entire security access control system. And thin-client architecture eliminates the need to install software at each workstation. Vicon even provides free access to the most current version of software to all customers to make sure systems remain running optimally.

VAX, our unique access control system, is equally impressive. Designed for simplicity in installation, scalability, usability and maintenance, VAX offers an easy-to-install over-the-door controller module that reduces cabling, provides power directly to the lock, and can be configured and tested by a single technician. It is also the only access control system with built-in motion detection. Like Valerus, it features a web-based interface that can be accessed and managed from anywhere.

Vicon offers free, seamless integration between Valerus and VAX, regardless of the number of cameras or card readers in use. Enabling the integration is as simple as a mouse-click within the Valerus set-up and identifying the VAX server IP address. Working together with VAX, Valerus can automatically display live or recorded video that correlates with each swiping event, creating a far more powerful, and comprehensive, security solution.


Ease of Support

Ease of Support


Vicon is also striving to make it simple for you, our customers, to access the people, resources and programs you need to be most effective. Our operations include geographically dispersed team members who are available to provide technical support in your local market. We offer hands-on training with an on-site instructor, and professional services that will pre-configure your components before shipping. Our dedicated A&E services team is available to help with system designs, and we offer tools like SpecWizard, bandwidth calculators and resolution/frame rate video clips to simplify the design process and eliminate the guess work. And the breadth of product line, including new H.265 cameras and all the servers and network hardware accessories you need for an end-to-end solution, provides you with a convenient, single point-of-contact for all sales and support issues.


A Global Presence

A Global Presence


Vicon products are designed and assembled in North America and installed around the globe, in Fortune 500 companies, private and public institutions, in every type of industry. Our primary headquarters is located on Long Island, New York, about one hour east of New York City. Sales and support for customers in Europe and the Middle East are handled by our EMEA headquarters in Southampton, UK and and parts of Asia are handled by our APAC headquarters in Singapore.

We realize that today’s complex security challenges make the job of security professional more difficult, and more stressful, than ever. To meet those challenges, all of us at Vicon are striving to be the stronger, better and more customer-focused partner you expect and deserve.